Realizing your pool is leaking can be a scary thing. Once you've made the call to a leak detection expert, there are a few things you can do to make the process easier, and help us solve your issue quickly.
1) Clear Water
We need to be able to see the bottom of the pool, and at times get in the water. To do this the water needs to be clear and blue. If it is somewhat murky, we may be able to see enough, but some structural issues may not be visible.
2) Vacuum the Pool
Being able to see the bottom is essential to finding cracks. In some cases you may not be able to vacuum the pool. However, whenever possible it helps us more quickly identify problem areas.
3) Provide as Much Information As Possible
There are a number of questions that will help us find your leak and get you back to enjoying your pool. The more information we have upfront the better service we can provide.
How long has the leak been going on?
Is there a particular point where the water stops leaking?
Is this a gunite, fiberglass, or vinyl pool?
How many pumps are there?
Is the leak in the pool, spa, or unknown?
Is the pool holding chemicals from week to week?
Does the pool leak more when the equipment is running?
4) Bucket Test
Finally, there is a test you can do on your own to determine whether or not you have a leak. Please see our "bucket test" video for details. A bucket test will not tell you where the leak is, but it will help you assess whether or not there is a leak.
As always, if you have any questions please call 949-945-7774 extension 103.